Shipping policy
Shipping Policy
Last updated: January 21, 2026
Shipping Policy for FurAwayCo, LLC
Thank you for shopping with FurAwayCo, LLC. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
Once your order has been processed, it will be handed off to our fulfillment partner for shipment. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods and Fulfillment
FurAwayCo, LLC partners with third-party fulfillment providers to ship products directly to customers.
Because our products are fulfilled through third-party suppliers:
Orders may ship from domestic or international warehouses
Items within the same order may arrive in separate packages
Shipping carriers may vary depending on destination and availability
Estimated Delivery Times
Estimated delivery times depend on your location and the fulfillment warehouse:
United States: 7–15 business days
International Orders: 10–25 business days
Please note:
These are estimated delivery windows, not guarantees
Delays may occur due to customs processing, carrier issues, weather conditions, or high demand
Shipping Costs
Shipping costs (if applicable) are calculated and displayed at checkout before you complete your purchase.
Promotional free shipping offers, when available, apply only to eligible products and destinations.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to appear in the carrier’s system after shipment. If tracking appears inactive during this time, please allow additional time before contacting support.
Customs, Duties, and Taxes
For international orders, customers are responsible for any customs duties, import taxes, or fees imposed by their local government.
FurAwayCo, LLC is not responsible for delays caused by customs clearance processes.
Incorrect Addresses and Failed Deliveries
Please ensure that your shipping address is entered correctly at checkout.
FurAwayCo, LLC is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer. Orders returned to the sender due to address errors may require additional shipping fees to resend.
Lost or Delayed Packages
If your order appears delayed beyond the estimated delivery window, please contact us at info@furawayco.com with your order number.
We will work with our fulfillment partners and carriers to investigate the issue. However, FurAwayCo, LLC is not responsible for delays caused by carriers, customs, or circumstances outside our control.
Refunds and Returns Related to Shipping
Refunds and returns are governed by our Refund Policy.
Please note:
Shipping delays alone do not automatically qualify for refunds
Items must meet eligibility requirements outlined in our Refund Policy
Contact Us
If you have questions about shipping or your order, please contact us:
FurAwayCo, LLC
Email: info@furawayco.com