Privacy policy
Last updated: January 21, 2026
FurAwayCo, LLC (“FurAwayCo,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you, the customer, with a curated shopping experience. FurAwayCo, LLC is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address
Financial information, including payment card information, transaction details, form of payment, and payment confirmation details
Account information, including your username, password, preferences, and settings
Transaction information, including items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
Communications, including information you provide when contacting customer support
Device information, including IP address, browser type, network connection, and other unique identifiers
Usage information, including how and when you interact with or navigate the Services
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you create an account, make a purchase, contact us, or otherwise provide information
Automatically through your use of the Services, including through cookies and similar technologies
From service providers who perform services on our behalf
From partners or other third parties, as permitted by law
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing accounts, arranging shipping, facilitating returns and exchanges, and personalizing your shopping experience
Marketing and advertising, including sending promotional communications and displaying advertisements based on your interactions with the Services
Security and fraud prevention, including detecting, investigating, or preventing fraudulent, illegal, or malicious activity
Communicating with you, including providing customer support and responding to inquiries
Legal compliance, including complying with applicable laws, responding to lawful requests, and enforcing our terms and policies
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
With Shopify, vendors, and service providers that perform services on our behalf (such as payment processing, fulfillment, analytics, customer support, and hosting)
With marketing and advertising partners, in accordance with their privacy policies and applicable law
When you direct or consent to disclosure, such as for shipping or third-party integrations
With affiliates or within our corporate group
In connection with a business transaction, legal obligation, or to protect the rights, safety, and property of FurAwayCo, LLC, our customers, or others
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through the Services may be transferred to and processed by Shopify and its partners, including in jurisdictions outside your place of residence.
For purposes of applicable data protection laws, FurAwayCo, LLC is the data controller of your personal information, and Shopify acts as a data processor or independent controller depending on the services provided. To learn more about how Shopify uses personal information and the rights you may have, please visit Shopify’s Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy, security, or content of those third parties. Your interactions with third-party sites are governed by their own privacy policies and terms.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Information
We use reasonable safeguards to protect personal information; however, no security system is completely secure. Information retention depends on factors such as legal requirements, account maintenance, and dispute resolution.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to opt out of certain data uses such as targeted advertising. Requests may be made through the Services or by contacting us directly. We may verify your identity before responding, as required by law.
International Transfers
Your personal information may be transferred to and processed in countries outside your residence. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact
FurAwayCo, LLC
Email: info@furawayco.com